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Property Management Mackay

Your Local Experts

At Hugh Reilly Real Estate, we take pride in serving our Mackay community with top-notch property management services. Our team doesn’t just work in Mackay – we live here too. We’re part of the community we serve, which is why we go the extra mile for our clients. We understand the local property market like no other, and we’re committed to helping you maximise your investment.

Choosing Hugh Reilly Real Estate means choosing a team that is committed, experienced and genuinely cares about your property. We believe in building lasting relationships with landlords, tenants and the wider Mackay community so we can provide a service that fosters trust and transparency. Contact us today to experience the Hugh Reilly difference!

Hassle-free, From Application To Occupancy

We understand that tenant selection is crucial to ensuring a stable rental income and that’s where our expertise comes into play. We utilise a comprehensive screening process to ensure only the most reliable tenants occupy your property. Our hands-on approach ensures the process is hassle-free, from application to occupancy. With Hugh Reilly Real Estate, you’re getting a property management service that puts your property first.






         

Comprehensive Services For Landlords:

When it comes to managing your investment property, we understand the intricacies involved, and we’re here to make the process seamless for you. Our comprehensive services cover every aspect of property management, from tenant applications and selection to ongoing routine inspections and maintenance. Our experienced team is here to handle it all so you can reap the benefits of your investment property without the stress.

Tailored Property Management Solutions for Every Property Type

At Hugh Reilly Real Estate, we recognise every property has unique requirements. Whether you own a cosy apartment or a sprawling estate in Mackay, our property management solutions are designed to cater to the specific requirements of each property type. Here’s how we tailor our services to meet your needs:

     

COMPREHENSIVE MANAGEMENT:

From tenant applications and selection to ongoing routine inspections and maintenance, we cover every aspect of property management. Our experienced team ensures you reap the benefits of your investment without stress.

     

LOCAL EXPERTISE:

Our deep connection to the community means we have an intimate understanding of the local property market, making us the ideal partner for all your property needs.

       

EFFECTIVE COMMUNICATION:

You’ll be informed of all applications, lease renewals, routine inspections, maintenance and any other pertinent issues.

            

RIGOROUS TENANT SELECTION:

Our comprehensive screening process allows you to select reliable tenants for your property, minimising vacancies and maximising returns.

      

FINANCIAL MANAGEMENT:

We can manage regular expenses such as rates, insurance premiums and maintenance. Detailed statements are provided twice monthly, ensuring transparency in all financial matters.

Our tailored solutions allow us to manage every property type with the care, expertise and attention it deserves.
                      
         

Hugh Reilly Real Estate Offers the best property management in Mackay, and here's why:

We do not hand out keys

All prospective tenants are accompanied by our representative when viewing the property. No prospective tenant is allowed to inspect your property unsupervised. 

     

Communication

While your property is being marketed for letting you will receive regular feedback from your property manager. You will be informed of all applications as they are received and processed. During the tenancy, you will receive communication regarding lease renewals, routine inspections, maintenance, and any other issues.

     

Routine Inspections

A thorough midterm inspection is carried out on your property. A written report with images is sent to you, the lessor, after each inspection. A vacate inspection is carried out when the tenant vacates the property.

     

Maintenance

Repairs can be performed by selected tradespeople from our pool of competent, competitively priced maintenance providers. However, we can also engage your own choice of tradespersons. You can choose either to be contacted concerning maintenance or allow us to arrange repairs in line with your disbursement limit.

          

Regular Accounts

From the rental monies held in our trust account, we can pay accounts that occur on a regular basis, such as rates, insurance premiums, maintenance and repairs, all of which are detailed on the regular mid-month and end of month statement.

    

Statements & Payments

Detailed statements are compiled at the end of each month and copies of all invoices are attached. An end-of-year financial statement is compiled and sent to the lessor for taxation purposes. Payments can either be made once or twice per month to your nominated bank account.

       

Leases & Rent Reviews

Regular rent reviews are carried out to comply with the legislation. Lease renewals are organised prior to the expiry of current tenancy agreements.

      

Bonds

The tenant must pay a bond equivalent to four weeks rent and this amount is lodged with the Residential Tenancies Authority. The tenant is also required to pay the initial two weeks rent when taking possession of the property.

      

Entry Condition Reports

A detailed entry condition report is completed by Hugh Reilly Real Estate prior to the tenant taking possession of the property. The tenant has seven days to check the report. At the end of the tenancy, any unlisted damage is the tenant’s responsibility, excluding fair wear and tear. A copy of this report is forwarded to the owner.

        

Exit Condition Reports

After the vacate inspection is conducted, a report is forwarded to the tenant, who must then rectify any issues. Particular attention is paid to the cleanliness and condition of the property. A copy of the exit condition report is forwarded to you, the lessor, prior to the bond being released.
       
         

Rental Arrears

The rental arrears compiled every business day, which enables us to ensure rents are up-to-date. After three days in arrears, the tenant is contacted. After seven days in arrears, a Notice to Remedy Breach is issued to the tenant, which specifies a time to resolve the situation. If the rent is not paid, then in consultation with the owner, a Notice to Leave is issued and the tenant is required to vacate the premises within the specified time.

        

Queensland Civil & Administrative Tribunal

Should the need arise at either the end or during the course of a tenancy, one of our experienced property managers will represent the lessor, prepare all necessary paperwork, and attend hearings of the Tribunal and mediation.