• Peace of mind that your property is being protected, preserved, and maintained?
  • The maximum return on your investment?
  • High quality tenants?
  • High occupancy rates?
  • Prompt payments and on-time accounting reports?
  • Regular communication?
  • Regular routine inspections & reports?


Your Property is a significant investment and the team at Hugh Reilly Real Estate understand the important role such an investment plays in your financial future. And we're not just saying that! Our property managers are experienced landlords themselves. They appreciate the need to maximise return on investment while ensuring safety and security of the property.

We treat your property investment with as much care and dedication as we do our own. Our experienced and specialised agents attend to every aspect of managing your property, so you can relax, knowing our people are regularly monitoring returns and taking care of the day-to-day management of your property.

Josey and her team prove they are the best decision to manage your investment. 

It's 2018 and Josey is working hard for her clients and is always available for a no obligation assessment and discussion give her a call on 0418 185 749



All prospective tenants are accompanied by our representative through the property. No prospective tenant is allowed to inspect your property unsupervised. These inspections are conducted 6 days a week by our agency.

Whilst your property is being marketed for letting you will receive regular feedback from your property manager. The owner will be informed of all applications when they are received and processed. During the tenancy, the owner will receive communication as to lease renewals, routine inspections, maintenance, etc, as required.


A thorough mid term inspection is carried out on your property as required by legislation. A written report with images is sent to you, the lessor, following each inspection. A vacate inspection is carried out after the tenant vacates the property.


Repairs can be performed by selected tradespeople from our pool of competent, competitively priced maintenance workers. However, we can also arrange to engage your own choice of tradesperson. You can choose either to be contacted concerning maintenance or allow us to arrange repairs as per your disbursement limit.


From the rental monies held in our trust account, we can pay accounts that occur on a regular basis, such as rates, insurance premiums, etc., all of which are detailed on the regular end of month statement.


Detailed statements are compiled at the end of each month and copies of all invoices are attached. An end-of-year financial statement is compiled and sent to the lessor for taxation purposes. Payments can either be made once or twice per month to your nominated bank account.


We suggest you consider landlord insurance and debt collection services.


Regular rent reviews are carried out to coincide with the expiration of the Tenancy Agreement. Permission is sought from the lessor and the lease renewals are organised prior to the expiry of the existing Tenancy Agreement.


The tenant must pay a bond equivalent to four weeks rent and this is lodged with the Residential Tenancies Authority. The tenant is also required to pay the initial two weeks rent when taking possession of the property.


A detailed entry condition report is completed by Hugh Reilly Real Estate prior to the tenant taking possession of the property. The tenant has three days to also check this report. Any unlisted damage, marks, etc., at the end of the tenancy are the tenant’s responsibility excluding fair wear and tear. A copy of this report is forwarded to the owner once signed and completed by all parties.


Once the vacate inspection is conducted the report is forwarded to the tenant for any rectification that may be required. Particular attention is paid to the cleanliness and condition of the property. A copy of the exit condition report is forwarded to you prior to the bond being released.


The rental arrears report is printed every business day, enabling Hugh Reilly Real Estate to ensure rents are paid up to date. After three days in arrears the tenant is contacted. After seven days in arrears, a Notice to Remedy Breach is issued to the tenant, allowing them the required time to remedy the breach. If the rent is not paid, then in consultation with the owner, a Notice to Leave is issued and the tenant is required to vacate the premises within the required time.


Should the need arise at either the end or during the course of the tenancy, one of our experienced property managers will represent the lessor and prepare all necessary paperwork and attend the hearings.


Kathy Euers

“In January 2004 my husband and I left Sydney for a weekend of scouring Mackay with the intention of finding a multi-unit dwelling to purchase as an investment property. We met with Hugh Reilly Real Estate and after looking at several properties we fell in love with a block of 6 units that needed a lot of TLC.

 It was upon exchanging contracts in their office that I was introduced to Josey Comerford, who heads up the team that would manage our units. Josey’s professionalism and honest character immediately put us both at ease and was the beginning of a great friendship and someone who we could completely trust. I can speak to Josey about tenants, repairs, paint peeling, a quote for a new stove or just to chat about the Mackay property market in general. 

During that time, Josey (now a Director), has kept Hugh Reilly Property Management running like a well oiled machine with her tireless energy, passion and honest character. We are both very indebted to her for keeping our property running smoothly whilst we are in Sydney.”

Geraldine Nahrung

“We were fortunate enough to purchase an investment property through Hugh Reilly Real Estate in 1988 and they looked after the property management for us. We have never had a problem with renting so we’re always surprised when we hear friends talk about problems with their property managers. We just tell them they should give Hugh Reilly a go.

 I think the biggest benefit with Hugh Reilly Real Estate is how Property Manager Josey Comerford communicates with her landlords. She always phones us back and follows things through. And when we told Josey we wanted to keep our rent lower to encourage long-term tenants, she respected our management strategy and worked with us toward our goal.

 It’s such an important asset to be looking after. We wouldn’t have stuck with Hugh Reilly Real Estate for all these years if we didn’t think they were the best in the business.”

Juli Parker

“Josey and her team at Hugh Reilly Real Estate have managed multiple properties for me over the last few years and I am about to entrust two more to her! I have found Josey and her team to be diligent and thorough and this comes after being disappointed with other local agents. I am always kept informed, maintenance is kept up to date and rent payments are closely monitored.

 I can happily recommend Josey and her property management team at Hugh Reilly Real Estate. ”


Our Mission is for Hugh Reilly to exceed the expectation of clients and customers in professionalism, attitude and values, leaving them in no doubt that we are the best real estate business in Mackay.


Hugh Reilly Real Estate is a local business built on a reputation of honesty and integrity. Over the decades, a lot of business has been conducted on a handshake. When the cornerstone of your business is your reputation, everything depends on maintaining the high standards Mackay people have come to expect for generations.


If you are dissatisfied with your present property managers and would like a change, give Hugh Reilly Real Estate a try NO RISK TO YOU. We invite you to try the best property management service in Mackay. There’s no risk to you because we offer a money-back guarantee (conditions apply).

Josey is working hard for her clients and is always available for a no obligation assessment and discussion give her a call on 0418 185 749

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